Legal

Tomoriva – Terms of Use

Version: TOU-2026-11-v3 · Last updated: 6 November 2026

Summary

1. Tomoriva is for people 18 or older.
2. You get a 14-day free trial from sign-up with no payment details and no charge. After that, Tomoriva costs AED 18 a month in the UAE, or the local price shown in the App Store or Google Play. Subscriptions renew automatically until you cancel in your store account.
3. Kai is an AI and can be wrong. Check important dates and amounts.
4. Tomoriva is a planner, not an adviser: nothing in it is financial, medical, legal or tax advice.
5. Reminders can fail. Keep your own backup for anything with a fine or legal deadline.
6. Your content is yours. Your rights as a consumer where you live are not affected.

1. About these Terms

Tomoriva is provided by Gifson Dsouza, individual developer (trading as Tomoriva), Al Warqa 1, Dubai, United Arab Emirates ("we", "us"). We plan to set up a company that will take over Tomoriva as the provider; we will tell you in the app before that happens, and your rights will not be reduced.

These Terms are a contract between you and us for the Tomoriva apps, the website version at tomoriva.app and related features (the "Service"). Our Privacy Policy (https://tomoriva.app/privacy) explains how we handle personal data. By creating an account you agree to these Terms. If you don't agree, don't create an account.

2. Who can use Tomoriva

You must be at least 18, wherever you live, and able to make a binding contract. We ask for your birth year once after you first sign in. If we learn an account belongs to someone under 18, we close it and delete its data. Tomoriva is for personal, non-business use.

3. Your account

You can sign in with Apple, Google or a 6-digit code we email you, and you may set a password later. Keep your phone, email and accounts secure. One account is for one person. You are responsible for activity in your account unless it happened because we failed to protect it. Tell us at support@tomoriva.app if you think someone else got in.

4. Free trial, subscription and refunds

• Free trial: new accounts get 14 days of the full Service, starting when you sign up. One trial per account. You don't enter payment details and are not charged when it ends. If you allow notifications, we remind you 2 days before it ends.
• Price: after the trial, the subscription costs AED 18 a month in the UAE, or the local price set by the App Store or Google Play in other countries. The exact price, including any taxes, is shown in the store before you confirm. Apple or Google bills you, not us.
• Automatic renewal: your subscription starts only when you choose to subscribe, then renews every month at the then-current price unless you cancel at least 24 hours before the period ends (App Store) or before it ends (Google Play).
• Cancelling: in your store account. iPhone: Settings → [your name] → Subscriptions. Android: Google Play → profile → Payments & subscriptions → Subscriptions. Deleting the app or your account does not cancel your subscription.
• After the trial or cancelling: you keep access until the paid period ends. Then your account becomes read-only: you can view, export and delete your data, but not add items or use Kai.
• Refunds: Apple's or Google's refund rules apply and requests go to them. We cannot issue store refunds ourselves, but we will help: email support@tomoriva.app. If we close your account without good reason (section 12) or stop the Service, we refund the unused paid period through the store where possible, otherwise directly.
• Price changes: we tell you at least 30 days before an increase applies to you. It never applies to a period you already paid for.
• EU, EEA and UK consumers: you may have a legal right to cancel within 14 days; the store handles these requests under its rules.
• Invite rewards. The invite offer shown in the app when you invite or join applies. A new account that enters an invite code within 48 hours of sign-up gets a 28-day free trial instead of 14 days, with no payment details and no charge. When someone you invited makes their first subscription payment and it is not refunded, you get one free month: through Apple or Google if you subscribe there, otherwise as extra free access. Up to 3 rewards in any 12 months. Redeem store codes before the expiry shown. Rewards have no cash value and can't be transferred. Inviting is optional. Share your code only with people you know: not on coupon sites, not for payment, not to reward yourself. We may cancel rewards gained that way. We may change or end invites for the future, with notice in the app. Rewards already earned are kept.

5. Kai, the AI guide

• Kai uses AI provided by Anthropic to file items, suggest dates, checklists and next steps, answer questions and read files you choose.
• Kai can be wrong, incomplete or out of date, for example a wrong day, year, amount or currency. Always check important details against the official source.
• Kai saves simple items without money straight away, with Undo. It always asks you to Confirm before saving anything with money, a date that has passed, or anything it read from a file.
• Kai never acts outside the app: it does not pay, buy, book, cancel or send messages for you. If it drafts a message, you decide whether to send it.
• Kai works only if you turn it on. Do not use Kai to create unlawful or harmful content or to get around its rules.
• What Kai writes for you is yours to use, but similar text may be produced for others.

6. Not professional advice

Tomoriva helps you remember and plan. It is not a financial, investment, tax, legal, immigration, medical or health service, and nothing in it is professional advice. Monthly savings amounts are simple maths (amount left divided by months left), with no interest, returns, inflation, fees or taxes, and are not a forecast. Tomoriva does not hold or move money or connect to your bank. It is not a medical device and should not be your only medicine reminder. Speak to a qualified professional before important decisions. In an emergency, call your local emergency number.

7. Reminders can fail

We work hard to deliver reminders, but they depend on things outside our control: your device settings (notifications, Focus, battery saving), your connection, and Apple, Google and push services. For anything where missing a date could cost you money, a fine, your legal status or your health, keep notifications on, check the official date and keep a second reminder of your own.

8. Your content

• You own what you add. You give us a limited licence to store, copy, sync, back up, process and display it only to run the Service for you, including sending the text needed for a request to our AI provider. The licence ends when you delete the content or your account.
• We do not sell your content, use it for ads, or use it to train AI models.
• Other people: you may add others' names and dates for your own reminders. You are responsible for having the right to do so; add only what you need.
• Attach only files you have the right to use. Use Download my data if you want your own copy.
• If you send us ideas or feedback, we may use them freely.

9. Other companies

Apple, Google, your phone system and calendar providers are run by others under their own terms. When you add a subscription, Tomoriva may show that service's name and a simple logo or letter tile. Names and logos of other services belong to their owners. Tomoriva shows them only to help you recognise your own subscriptions, and is not connected with or endorsed by them. We do not manage or cancel those subscriptions. Brand owners can contact support@tomoriva.app.

10. Acceptable use

Do not: break the law or use Tomoriva to harass, defraud, stalk or harm anyone; add content you have no right to add; track another person without their knowledge; try to reach other users' data or get around security, limits, trial or subscription checks; reverse-engineer or copy the app except where the law allows; overload the Service or use bots; or resell the Service.

11. Our app and your licence

Tomoriva, including its name, logo, design, software and Kai, belongs to us or our licensors. We give you a personal, non-transferable, non-exclusive licence to use the app on devices you own or control, under these Terms and your store's rules. We may change or remove features; if we remove a main paid feature, we tell you first.

12. Ending your use

• You can leave any time: delete your account in Me → Privacy Centre or at https://tomoriva.app/delete-account. This permanently deletes your data from our server. Cancel any store subscription separately.
• We may suspend or close an account if you seriously or repeatedly break these Terms, if the law requires, or to protect others. Unless the law or safety prevents it, we tell you why first and give you a chance to export your data.
• If we stop the Service, we give at least 60 days' notice where possible.

13. Liability

• Nothing in these Terms limits liability that the law does not allow to be limited, including for death or personal injury caused by negligence, fraud, gross negligence or wilful misconduct, or your mandatory consumer rights.
• We provide the Service with reasonable care and skill. Otherwise, as far as the law allows, it is provided "as is" and we do not promise it will be error-free or that Kai will be accurate.
• As far as the law allows, we are not liable for indirect loss, or for missed deadlines, fines, late fees or lost opportunities caused by a reminder failing for a reason outside our control, or by a date or amount you did not check.
• Our total liability is limited to the greater of what you paid us in the 12 months before the claim or USD 50, where this is reasonable and allowed by law.
• EU, EEA and UK consumers: we are responsible for foreseeable loss caused by our breach of these Terms; your legal rights for faulty digital services are not affected.

14. Your responsibility

If you knowingly break these Terms or the law and that causes a claim against us by someone else, you cover our reasonable costs of that claim, as far as the law allows. This never applies to anything we caused.

15. Changes to these Terms

For important changes we tell you in the app at least 30 days before they apply, unless a change is needed sooner for legal or security reasons. If you don't agree, you can delete your account before the change applies.

16. Law and disputes

Please contact support@tomoriva.app first; we aim to reply within 14 days. These Terms are governed by the laws of the United Arab Emirates as applied in Dubai, and disputes go to the courts of Dubai. If you live in the EU, EEA, UK, India or another country that gives consumers this right, you keep your home country's mandatory protections and can bring a claim in your local courts. There is no arbitration clause and no class-action waiver.

17. General

If part of these Terms is invalid, the rest still applies. If we don't enforce a right straight away, we can still do so later. We may transfer these Terms to a company that takes over Tomoriva without reducing your rights; we will tell you first. These Terms, the Privacy Policy and your store's terms are the whole agreement; on payments and refunds, the store's terms apply.

18. Contact

Support: support@tomoriva.app · Privacy: privacy@tomoriva.app · Gifson Dsouza, individual developer (trading as Tomoriva), Al Warqa 1, Dubai, United Arab Emirates

19. Apple App Store

If you got Tomoriva from the App Store: (a) these Terms are between you and us, not Apple, and we are responsible for the app; (b) your licence covers Apple devices you own or control, under the App Store Usage Rules; (c) Apple has no duty to provide support; (d) if the app fails a warranty, you may tell Apple, which will refund any purchase price, and Apple has no other warranty duty as far as the law allows; (e) Apple is not responsible for claims about the app, including product liability, legal compliance, consumer protection or privacy claims; (f) Apple is not responsible for intellectual property claims about the app; (g) you confirm you are not in a US-embargoed country and not on a US government restricted-party list; (h) you must follow third-party terms that apply, such as your mobile data contract; (i) questions go to us (section 18); (j) Apple and its subsidiaries are third-party beneficiaries and may enforce these Terms against you. These Terms apply together with Apple's standard Licensed Application End User License Agreement.

20. Google Play

If you got Tomoriva from Google Play, Google Play's terms also apply to your purchase. Google is not a party to these Terms.